Shipping policy
1. Processing Time:
All orders are processed within [2-4 business days]. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
2. Shipping & Delivery Estimates:
Delivery delays can occasionally occur. Please note that delivery times are estimates and are not guaranteed.
3. Damages:
If you received your order damaged, don't hesitate to contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
4. International Shipping Policy:
We currently [do/do not] ship outside Lebanon.
5. Returns Policy:
Please refer to our Refund Policy for information on returns.